Credit Declination Policy

If the purchaser has not made payment for a specified period of time, BYU IS, at its discretion, will send out a notification letter putting the purchaser's account on probation.

If past-due balances are not resolved within 30 days, BYU Independent Study will no longer extend credit and may send the purchaser's account to a collection agency.

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Contact Us

Business Hours

Monday–Friday (except holidays)
8:00 a.m.–5:00 p.m. mountain time

Toll-free: 866-741-9144

ispo@byu.edu

Street Address

Financial Support
413 HCEB
770 E University Pkwy
Provo UT 84602

Travel Directions

Mailing Address

Financial Support
229 HCEB
770 E University Pkwy
Provo UT 84602